Contact Jansport Customer Service
Jansport Phone Numbers and Emails
Toll-Free Number:
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(855) 818-5966
Customer Service:
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(800) 426-9227Warranty Department (U.S. Only)
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(510) 814-7400
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(877) 495-4185
Jansport Emails:
Contact Information
Jansport Website:
Jansport Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 am - 6 pm (CT)
Mailing Address:
General Counsel
2701 Harbor Bay Parkway
Alameda, CA 94502
Other Location:
1551 Wewatta Street,
Denver, Colorado 80202
Summary of Jansport Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jansport?
Request for Information Question:
- “Question About The guaranteed”
- “Need help ordering”
- “Donation request”
Return/ Replace Question:
- “Backpack replacement”
Other Question:
- “Backpack odor”
- “Need to find package”
- “Warranty”
About
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Jansport is an American label that started as an outdoor gear and pack maker in late 60s. The company has its HQ in Alameda, California. Jansport was started by a trio of like-minded people who brought innovative design of sport goods to the market. Today, Jansport has a selection of renowned products offering its brand loyalists a choice of bags, backpacks, and accessories etc. Jansport supports a number of NGOs offering donations to Big City Mountaineers, Leave No Trace Center for Outdoor Ethics, Mountainfilm in Telluride, and International Mountain Guides etc.
Jansport is ranked 174 out of 668 in Sport Equipment and Accessories category
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